Effective Date: June 29, 2026
Welcome to iWorld Guyana. These Terms and Conditions govern your access to and use of the iWorld Guyana website, online store, products, services, and related communication channels.
By visiting our website, placing an order, submitting information, or using any of our services, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
Email: info@iworldguyana.com
Telephone: +592-505-6332
WhatsApp: +592-734-2537
References in these Terms to “iWorld Guyana,” “iWorld,” “we,” “us,” or “our” refer to the business operating this website. References to “you,” “your,” or “customer” refer to any person accessing the website or purchasing our products or services.
By using this website or placing an order, you confirm that:
If you do not agree with these Terms and Conditions, you should not use the website or place an order.
We make reasonable efforts to ensure that the information displayed on our website is accurate and current. However, product descriptions, specifications, colours, images, availability, prices, promotions, and other website content may occasionally contain errors or require updating.
Product images are provided for illustrative purposes. Actual colours, finishes, packaging, accessories, and product appearance may vary depending on the device screen, manufacturer updates, or product version.
We reserve the right to correct errors, update information, or modify website content without prior notice.
All products are subject to availability.
Adding a product to your cart does not reserve the product or guarantee its availability. A product may become unavailable before an order is confirmed or fulfilled.
Where a product is unavailable after an order has been submitted, we may contact you to offer one of the following:
We will not substitute a product without your approval.
Some products may be available by special order, preorder, or customer request. Additional lead times, deposits, cancellation conditions, or other requirements may apply and will be communicated before the order is finalized.
Customers are responsible for reviewing product specifications and compatibility before completing a purchase.
Our team may provide product guidance based on the information supplied by the customer. However, customers should confirm that accessories, cases, chargers, adapters, storage capacities, network capabilities, software requirements, and other product features meet their needs.
Where you are unsure about compatibility, please contact our team before purchasing.
Prices are displayed in the currency shown on the website or during checkout.
Unless otherwise stated, the price displayed for a product does not include delivery charges, installation services, optional accessories, or other services that may be added separately.
Prices, promotions, discounts, and product availability may differ between the website and physical retail locations.
We reserve the right to change prices at any time. Price changes will not affect an order that has already been accepted and confirmed, except where there is an obvious pricing or technical error.
If an incorrect price is displayed, we may contact you before processing the order. You may then choose to proceed at the correct price or cancel the affected item for a refund.
Promotions are valid only during the stated promotional period and while supplies last.
Unless expressly stated otherwise:
Additional terms may apply to individual promotions.
Submitting an order through the website represents an offer to purchase the selected products. An automated order acknowledgement does not necessarily mean that the order has been accepted.
An order is accepted once we have confirmed the product, price, payment, and fulfilment arrangements.
We reserve the right to reject or cancel an order where:
Where payment has already been received for a cancelled order, the applicable amount will be refunded using the original payment method where reasonably possible.
Available payment methods will be displayed during checkout or communicated by our team.
You confirm that you are authorized to use the payment method provided. Payments may be subject to verification by the relevant bank, payment processor, or financial institution.
We do not guarantee that a payment will be approved. Orders will not be released or fulfilled until the required payment has been received or verified, unless another arrangement has been approved in writing.
Deposits or payments for special-order products may be subject to separate cancellation conditions disclosed before payment is made.
To protect our customers and business, we may request additional information to verify an order, payment, or customer identity.
Verification may include confirmation of:
We may delay or cancel an order if the required verification cannot be completed.
Delivery availability, service areas, fees, and estimated delivery times will be displayed during checkout or communicated before the order is confirmed.
Delivery dates and times are estimates and are not guaranteed unless expressly confirmed in writing.
Customers are responsible for providing a complete and accurate delivery address, telephone number, and any necessary delivery instructions.
We are not responsible for delays or failed deliveries caused by:
Additional delivery charges may apply when an order must be delivered again because of incorrect information or an unsuccessful delivery attempt.
Customers should inspect the package upon delivery and report visible damage, missing items, or delivery discrepancies as soon as reasonably possible.
Where store pickup is available, the customer will be notified when the order is ready for collection.
Customers may be required to present:
Products should not be collected before confirmation that the order is ready.
Orders that remain uncollected for an extended period may be cancelled or handled in accordance with the arrangements communicated to the customer.
Requests to change or cancel an order should be submitted as soon as possible.
We cannot guarantee that an order can be changed or cancelled after payment has been processed, the product has been prepared, dispatched, ordered from a supplier, personalized, activated, or otherwise committed for fulfilment.
Cancellation conditions for special-order, preorder, activated, personalized, or clearance products may differ and will be communicated before purchase.
Nothing in this section limits any mandatory rights available to customers under applicable law.
Returns and exchanges are subject to applicable law and any Returns and Exchanges Policy published by iWorld Guyana.
Customers requesting a return should provide proof of purchase and information about the reason for the return.
Where a return is based on a change of mind, the product may be required to be:
Different conditions may apply where a product is defective, damaged, incorrectly supplied, or does not reasonably match its description.
Certain products may not be eligible for a change-of-mind return after they have been opened, activated, registered, personalized, or used, subject always to the customer’s mandatory legal rights.
Refunds, exchanges, repairs, or other remedies will be assessed according to the circumstances, the condition of the product, manufacturer requirements, and applicable consumer law.
Products may include a manufacturer, distributor, or supplier warranty. The applicable warranty period and coverage may vary by product.
Customers should retain their receipt, invoice, serial number, packaging, and warranty documentation.
Warranty coverage may not apply to damage caused by:
Warranty claims may require inspection or diagnostic testing before a remedy is approved.
Where applicable, products may be repaired, replaced, refunded, or otherwise addressed in accordance with the warranty terms and applicable law.
Nothing in these Terms and Conditions excludes or limits any warranty or consumer right that cannot legally be excluded.
Customers are responsible for backing up and protecting their information before submitting a device for inspection, repair, replacement, transfer, or technical support.
Unless expressly agreed in writing, iWorld Guyana is not responsible for the loss of data, applications, passwords, settings, photographs, files, or other content stored on a device.
Customers should remove confidential information and disable security features where necessary before submitting a device, provided it is safe and appropriate to do so.
Any repair estimate may change if additional faults or damage are discovered during inspection. Customer approval will be requested before carrying out additional chargeable work.
Where customer accounts are available, you are responsible for maintaining the confidentiality of your login details and for activity performed through your account.
You must notify us promptly if you believe your account has been accessed without authorization.
We may suspend or restrict an account where we reasonably believe that it is being used fraudulently, unlawfully, or in violation of these Terms.
You must not use the website to:
We may restrict or terminate access where these requirements are violated.
The website design, written content, graphics, photographs, product presentation, branding, logos, and other original materials belonging to iWorld Guyana are protected by applicable intellectual property laws.
You may use the website for personal and non-commercial shopping purposes. You may not reproduce, modify, distribute, publish, sell, license, or commercially exploit our content without prior written permission.
Third-party trademarks, product names, logos, and images remain the property of their respective owners.
The website may contain links to third-party websites or use third-party services, including payment processors, delivery providers, communication platforms, mapping services, and social media platforms.
Those services may be governed by separate terms and privacy policies.
We are not responsible for the content, availability, security, or operation of third-party websites and services, except to the extent required by applicable law.
Personal information collected through the website will be handled in accordance with our Privacy Policy and applicable law.
Information may be used to:
Please review our Privacy Policy for further information.
By using the website or providing your contact information, you agree that order confirmations, invoices, service updates, policy notices, and other transactional communications may be provided electronically.
Marketing communications will be managed separately, and customers may unsubscribe from promotional messages using the available method.
To the fullest extent permitted by law, iWorld Guyana will not be liable for indirect, incidental, special, or consequential loss arising from the use of the website, delays outside our reasonable control, or the misuse of a product.
Our liability for a product or order will not exceed the amount paid for the affected product, except where applicable law requires otherwise.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, including mandatory consumer rights or liability arising from fraud, gross negligence, or other matters that cannot lawfully be restricted.
We will not be responsible for delays or failure to perform obligations caused by events outside our reasonable control.
These events may include severe weather, natural disasters, transportation interruptions, utility failures, telecommunications outages, supplier delays, industrial action, government restrictions, public emergencies, or failures of third-party service providers.
We will make reasonable efforts to communicate significant delays and provide appropriate options where possible.
We may update these Terms and Conditions to reflect changes in our business, services, technology, policies, or legal obligations.
The updated Terms will be published on this page with a revised effective date. Changes will apply from the date they are published and will not unfairly alter an order already accepted.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect.
Any invalid provision will be interpreted or adjusted only to the extent necessary to make it valid and enforceable.
If we do not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.
These Terms and Conditions are governed by the laws of the Co-operative Republic of Guyana.
Any dispute should first be submitted to iWorld Guyana so that the parties can attempt to resolve the matter directly.
Customers may also exercise any rights or remedies available through the Competition and Consumer Affairs Commission, the courts, or another competent authority.
Questions, complaints, return requests, or concerns regarding these Terms and Conditions may be directed to:
iWorld Guyana
Address: Shop #8nG8 Giftland Mall, Georgetown, Guyana
Email: info@iworldguyana.com
Telephone: +592-505-6332
WhatsApp: +592-734-2537
Website: iworldguyana.com
