Effective Date: June 29, 2026
iWorld Guyana respects your privacy and is committed to protecting the personal information you provide when visiting our website, shopping online or in-store, communicating with our team, requesting customer support, or using our related services.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, how it is protected, and the choices available to you.
By using our website or providing personal information to iWorld Guyana, you acknowledge the practices described in this Privacy Policy.
For the purposes of this Privacy Policy, “iWorld Guyana,” “iWorld,” “we,” “us,” or “our” refers to the business operating the iWorld Guyana website, online store, retail location, and related services.
Address: Shop #8nG8, Giftland Mall, Georgetown, Guyana
Email: info@iworldguyana.com
Telephone: +592-505-6332
WhatsApp: +592-734-2537
Website: iworldguyana.com
The information we collect depends on how you interact with iWorld Guyana.
We may collect information you provide when you:
This information may include:
When you make a payment, your payment information may be processed by a bank, payment processor, card provider, or another financial service provider.
Depending on the payment method used, iWorld Guyana may receive limited transaction information such as:
Full card information may be collected and processed directly by the relevant payment provider rather than being stored by iWorld Guyana.
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies.
This may include:
We may use this information to operate the website, maintain security, understand how customers use the store, and improve the shopping experience.
We may collect personal information:
We may use personal information to:
We will not use personal information for purposes that are materially incompatible with the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
Where applicable, we may process personal information because:
Where processing is based on consent, you may withdraw that consent, subject to applicable law and any processing that has already occurred.
Where you have agreed to receive marketing communications, we may contact you regarding:
You may unsubscribe at any time by:
Unsubscribing from marketing communications will not prevent us from sending essential transactional messages concerning an order, payment, delivery, repair, warranty claim, or customer service request.
Our website and online store may use cookies, pixels, local storage, and similar technologies.
Cookies are small files placed on your device that help websites remember information and operate correctly.
We may use the following categories of cookies:
These cookies are necessary for the website and online store to function. They may support:
These cookies help remember choices and provide enhanced website features.
These cookies help us understand how visitors use the website, which pages and products are viewed, and how the website can be improved.
Where enabled, these technologies may help measure advertising performance, provide relevant marketing, or support features provided by social media platforms.
You may manage available cookie preferences through the cookie settings displayed on our website or through your browser settings.
Disabling certain cookies may affect the functionality of the website, shopping cart, checkout, videos, account features, or other services.
We do not sell personal information to advertisers.
We may share information only when reasonably necessary with the following categories of recipients:
We may use third-party platforms and technology providers to host, operate, secure, analyse, or support our website and online store.
Payment processors, banks, card networks, and financial institutions may process payments, verify transactions, and help prevent fraud.
We may provide your name, telephone number, delivery address, and relevant order information to delivery companies or couriers responsible for fulfilling an order.
Information such as product details, serial numbers, proof of purchase, and contact details may be shared where necessary to process a warranty, repair, technical support request, replacement, or product claim.
We may use providers that support email, messaging, website analytics, social media, advertising, or customer communications.
Information may be shared with accountants, auditors, attorneys, insurers, consultants, or other professional advisers where reasonably necessary.
We may disclose information where required by law, legal process, court order, regulatory request, or to prevent fraud, protect safety, or defend our legal rights.
If all or part of our business is reorganised, merged, sold, transferred, or acquired, relevant information may be transferred as part of that transaction, subject to appropriate confidentiality and legal protections.
Service providers are expected to use personal information only for the services they provide and to maintain appropriate safeguards.
Some technology, hosting, payment, communication, analytics, and ecommerce service providers may operate or store information outside Guyana.
As a result, personal information may be processed in countries with privacy laws that differ from those in Guyana.
Where required, we will take reasonable steps to ensure that international transfers are subject to appropriate contractual, organisational, or technical safeguards.
We use reasonable administrative, technical, and organisational measures designed to protect personal information against:
These measures may include access controls, passwords, secure systems, staff procedures, payment security measures, monitoring, and the use of reputable service providers.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also protect their passwords, devices, accounts, and communication channels.
You should not send payment card numbers, passwords, or highly sensitive information through ordinary email, social media, or WhatsApp unless specifically requested through an appropriate and secure process.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to legal and operational requirements.
Where customer accounts are available, you are responsible for keeping your login information confidential.
Please contact us if you believe your account has been accessed without authorisation.
We may suspend or restrict an account where we reasonably suspect fraud, unauthorised access, misuse, or a security risk.
When a device is submitted for inspection, repair, technical support, replacement, or warranty processing, we may collect:
Customers should back up their information and remove confidential or unnecessary personal data before submitting a device.
Where access to a device is necessary for an authorised service, information should be accessed only to the extent reasonably required to diagnose, test, repair, or verify the device.
Depending on applicable law, you may have the right to:
These rights may be subject to legal exceptions. For example, we may need to retain certain information for accounting, fraud prevention, warranty, transaction, or legal purposes.
To submit a request, contact info@iworldguyana.com.
We may need to verify your identity before completing a request. We will respond within a reasonable period and in accordance with applicable law.
Our website and online store are intended for general customers and are not designed to knowingly collect personal information directly from children without appropriate involvement from a parent or legal guardian.
If you believe that a child has provided personal information without appropriate authorisation, please contact us so that we can review the matter and take appropriate action.
Our website may include links to third-party websites, payment services, social media platforms, video providers, mapping services, or other external services.
We do not control the privacy or security practices of those third parties. Their collection and use of information are governed by their own privacy policies.
Customers should review the privacy policies of any third-party service they choose to use.
When you contact us through WhatsApp, Facebook, Instagram, or another third-party platform, that platform may also collect and process information according to its own terms and privacy policy.
Information you send through these platforms may include your profile name, telephone number, account information, message content, and other information made available by the platform.
Please avoid sharing unnecessary sensitive information through social media or messaging services.
We may update this Privacy Policy to reflect changes in:
The updated Privacy Policy will be published on this page with a revised effective date.
Material changes may also be communicated through the website or another appropriate method.
Questions, requests, complaints, or concerns regarding this Privacy Policy or the handling of personal information may be directed to:
iWorld Guyana
Address: Shop #8nG8, Giftland Mall, Georgetown, Guyana
Email: info@iworldguyana.com
Telephone: +592-505-6332
WhatsApp: +592-734-2537
Website: iworldguyana.com
