Effective Date: June 29, 2026
At iWorld Guyana, we aim to make every order simple, secure, and convenient. This page explains how orders are processed, delivered or collected, and paid for.
Orders are subject to product availability, payment verification, and confirmation by the iWorld Guyana team.
After placing an order, you may receive an automated acknowledgement. This confirms that we have received your order but does not necessarily mean that the order has been accepted or is ready for collection or delivery.
Our team may contact you to confirm:
Orders will be prepared only after the required payment has been received or verified, unless another arrangement has been approved by iWorld Guyana.
Delivery may be available to eligible locations within Guyana. Availability, delivery fees, and estimated delivery times depend on the customer’s location, the size of the order, product availability, and the delivery service being used.
Any delivery fee will be displayed during checkout or communicated before the order is confirmed.
Estimated delivery dates and times are provided as a guide and are not guaranteed. Delivery may be affected by weather conditions, transportation delays, public holidays, product availability, or other circumstances outside our reasonable control.
Customers are responsible for providing:
We may contact the customer before dispatch or delivery to confirm the order details.
The customer or an authorised recipient should be available at the delivery address to receive the order.
For security purposes, the recipient may be asked to provide:
Customers should inspect the package upon delivery. Any visible damage, missing items, or incorrect products should be reported to iWorld Guyana as soon as reasonably possible.
A delivery may be unsuccessful when:
Additional fees may apply if another delivery attempt is required.
Where store pickup is available, customers must wait until they receive confirmation that the order is ready for collection.
Orders should not be collected before receiving this confirmation.
The customer or authorised recipient may be required to present:
Store pickup is available from:
iWorld Guyana
Shop #8nG8, Giftland Mall
Georgetown, Guyana
Pickup times will be confirmed by our team.
Available payment methods will be displayed during checkout or communicated by the iWorld Guyana team before the order is completed.
Payment options may vary depending on whether the order is placed online, through WhatsApp, by telephone, or in-store.
Customers must ensure that they are authorised to use the selected payment method and that all payment information provided is complete and accurate.
Orders will not be released, dispatched, or collected until the required payment has been successfully received and verified.
To protect our customers and prevent fraud, some payments may require additional verification.
We may request:
Orders may be delayed or cancelled if the required verification cannot be completed.
Payments may be processed through banks, payment processors, card providers, or other authorised financial service providers.
Customers should never send full payment card details, passwords, PINs, or other sensitive financial information through ordinary email, social media, or WhatsApp.
iWorld Guyana will not request a customer’s banking password or payment card PIN.
Prices are displayed in the currency shown on the website or communicated during the order process.
Unless otherwise stated, product prices may not include:
The final amount payable will be confirmed before the order is completed.
Products that are not currently available may be offered as special orders or preorders.
These orders may require:
All relevant conditions will be communicated before payment is accepted.
Where an order is cancelled by iWorld Guyana after payment has been received, the applicable amount will be refunded using the original payment method where reasonably possible.
Customer-requested cancellations, returns, and refunds are subject to our Terms and Conditions and Returns and Exchanges Policy.
Processing times for refunds may depend on the customer’s bank, card provider, or payment processor.
For delivery availability, payment assistance, order updates, or store pickup information, please contact:
iWorld Guyana
Address: Shop #8nG8, Giftland Mall, Georgetown, Guyana
Email: info@iworldguyana.com
Telephone: +592-505-6332
WhatsApp: +592-734-2537
Website: iworldguyana.com
